shipping

Domestic Orders: Free Economy Shipping on orders of $55 or more (before tax). Standard $5 shipping for all other domestic orders.

Shipping Options:

  • USPS Ground Advantage: 3–6 business days (non-guaranteed)
  • USPS Priority Mail: 1–3 business days (non-guaranteed)
  • FedEx 2Day: 2 business days (guaranteed)
  • FedEx Standard Overnight: 1 business day (guaranteed)
  • UPS Ground: 1–5 business days (non-guaranteed)
  • UPS 2nd Day Air: 2 business days (guaranteed)
  • UPS Next Day Air: 1 business day (guaranteed)

Transit time begins the first full business day after the package leaves our PHITEN facility.

Notes:

  • FedEx and UPS do not ship to P.O. Boxes, APO, FPO, or DPO addresses.
  • FedEx and UPS deliveries are made Monday through Friday only (no weekend delivery).

Business days are Monday - Friday excluding holidays. Orders are processed only on business days. Processing generally takes one business day for Expedited Shipping (FedEx) and 1 to 2 business days for Standard Shipping (USPS). All orders are processed and shipped from Torrance, California.

*Shipping delays may occur if payment cannot be processed or verified. Some credit card issuing banks may place a hold on payment if the billing information is inaccurate, or if the billing and shipping addresses are different.

Phiten / Optima Life Japan, Inc. now ships to Hawaii and Canada.



Most orders are shipped out on the same day the order is placed, with the exception of orders placed on weekends. Please note that our general shipping cut-off time is 4:00pm (Pacific Standard Time) Monday through Friday. All orders placed after that cut-off are processed and shipped the following business day.


All orders are processed and shipped from Torrance, California. If you have any concerns regarding when your order will arrive, please call us Toll Free at 1 (888) 774-4836.

We are unable to ship or process orders on Saturdays, Sundays or the following holidays:

PHITEN HOLIDAY SCHEDULE
New Year's Day
Presidents’ Day
Memorial Day
Labor Day
Columbus Day
Thanksgiving Day
Day After Thanksgiving
Christmas Eve
Christmas Day
New Year's Eve Day

Phiten / Optima Life Japan, Inc. will ship orders within the Continental United States, Alaska*, Canada**, Guam*, U.S. Virgin Islands & other U.S. Territories*.

Orders from outside the Continental United States can only be shipped via the United States Postal Service.